Personal Data. Rappi fined for denying the right of suppression to a user.
Data Privacy & Data Protection Department | Personal Data. Rappi fined for denying the right of suppression to a user.
On 31 March 2021, by Resolution No. 32/2021, the Agency for Access to Public Information (“AAPI”) fined Rappi Arg SAS for non-compliance with the Personal Data Protection Law No. 25,326. The pecuniary sanction of AR$80,000.00 was for not responding in due time and form to a request for the suppression of the user’s personal data.
The user’s request to Rappi was made after having received repeated messages and e-mails with advertisements from the company. After having requested the company to suppress his personal data in order to stop receiving commercial communications, the user decided to file a complaint against Rappi before the AAPI after the deadline established by law had passed.
Click here to access the full text of Resolution No. 32/2021.